As a focused pure-play IT Service Management company, VDA is uniquely placed to serve our customer needs for selective sourcing with flexible service level agreements. Our entrepreneurial culture enables us to be fast, agile and flexible in our approach. Our collaborative approach allows us to forge strategic partnerships with best-in-class players including our competitors to deliver IT Service Management Excellence.
VDA offers single source comprehensive delivery system for Facility Management Services that allows Organizations to respond to and pro-actively manage change within their facilities. VDA can meet customer needs and exceed their expectations through solutions tailored to specific situation.
VDA always believe in focus approach towards customer support. Over the years, processes and systems have been driven by facility team for each service customized for each customer. These processes and systems allow Organization to focus on their Core competencies. Our Flexible SLA enables customers to regain control over IT strategies & Functions.
VDA has been providing these services to key Manufacturing, ITeS, Banking, Insurance, Financial Services, Educational, Communication and Public Sector Segments. Customers like Cognizant Technology, KPIT Cummins, BMC Software, Kotak Group, PSL, BEHR India, HDFC, Mercedez Benz, VSNL, SIFY, HPCL, Aditya Birla & TAJ group, … have reposed their faith in the quality of services over the years. This has resulted in near to 100% retention of all customer accounts.
VDA has been into Infrastructure Outsourcing solutions for the following service offerings:
VDA... Committed to provide Cost Effective Solutions for the changing workplace
Facility Management Services – a separate PS vertical under VDA leadership has been a pioneer for providing Facility Management Services to Customers nationwide.
VDA offers a comprehensive one-point service delivery system under its Facility Management Services that allows Organizations to respond to and pro-actively manage changes within their facilities. VDA can meet Customer needs and exceed their expectations through solutions tailored to their IT Infrastructure requirements and Objectives.
Over last 2 decades the VDA management has the rich service experience which in turn helps to mature the Facility Management service delivery process, which we fine-tune for each customer. These customized processes and systems allow Organizations to focus on their core business.
VDA employs staff of well-trained and experienced Facility Management Professionals. They offer a wealth of experience drawn from their work as Facility and Account. Managers for various Customer Organizations and help in bringing best practices being used in the industry.
Business sectors such as the public sector, banking, financial services, retail and manufacturing witness enormous infrastructural growth. We support core customers through our well defined approach and offer the following services.
Our IT infrastructure services focus on delivering a holistic solution starting from strategic IT consulting, followed by design and implementation of customized solutions, network managed services and integration solutions, disaster recovery and finally 24/7 online support.
We are a team of certified engineers with core expertise in areas such as ITIL, ISO, Cisco, VMware Quest, Microsoft, EMC, RSA, HP and AIX. What sets us apart from the other facility management services companies is our flexibility is serving our customers. We make us ourselves readily available to address the technical needs of our clients and are open to offering customized Service Level Agreements to match the specific needs and budget of our clients.
To our highly-valued customers we are:
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